Flybuys homepage on a mobile phone

Lushai put people’s real experiences of your products and services at the center of our design practice. We strategise, design and test to ensure your users and customers have beautiful websites, interfaces, applications and services they love.

Screen shots of the Childfund website

Featured Case Study

Designing the ChildFund public website.

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Featured Services

Screen shots of the Childfund website

Featured Service

Research & Strategy. Revealing the path between your customer's world and your organisation's ambitions.

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Screen shots of the Childfund website

Featured Service

User Experience Design. Designing digital experiences people love.

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Featured Service

Service Design. Experiences people love across every channel.

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Screen shots of the Childfund website

Featured Service

Prototyping & Usability Testing. Finding out if it works in the real world with real people.

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Featured Service

UX Capability Building & Training. Supporting your organisation to thrive.

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We have helped some of New Zealand's best organisations create great experiences for their customers and users.

These include:

  • 2Degrees
  • Childfund
  • Loyalty NZ
  • Contact Energy
  • Warehouse Group
  • Chorus
  • Kiwibank
  • ANZ
  • NZ Post
  • State Services Commission
  • Atlantis Healthcare
  • Fidelity Life
  • Jewish Online Museum
  • Manaaki Whenua - Landcare Research
  • Ministry of Social Development

The proof is in our work.

See how our approach reduces risk and makes room for innovation with some of our favourite case studies.

Screen shots of the Childfund website

Featured Case Study

Researching how people engage with science and the environment.

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Large printout of persona

Featured Case Study

Designing Fly Buys, New Zealand’s most popular loyalty programme.

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The 2degrees app on an iphone wit a camera attached to it

Featured Case Study

Usability testing the 2degrees mobile app experience.

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The 2degrees app on an iphone wit a camera attached to it

Featured Case Study

Capability building for the Sovereign Insurance UX team.

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